This privacy policy tells you how we collect and use information.
We respect and protect the privacy of our users.
The term ‘personal information’ in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained.
We do not automatically collect personal information about you when you visit this online service. You can use this service without telling us who you are or revealing other personal information. If you fill out our feedback form, you do not need to identify yourself or use your real name.
Scope
This statement applies to the mvc.org.au website managed by the Murray Valley Centre Incorporated (MVC).
Personal information
If you fill out a feedback or contact us form on any of our pages we will collect the email address you provide and any other identifying information you include, such as a name or phone number.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share personal information. You may opt out of further contact from us at any time.
How we deal with complaints and requests
At no cost you can:
- request access to personal information about you that we hold
- ask us to correct your personal information if you find that it is not accurate, up-to-date or complete
- make a complaint about our handling of your personal information.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can request information by email, or send your request or complaint to P.O. Box 291, Wodonga 3689.
We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your personal information
To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.
Access to your personal information is restricted to employees who need it to provide services to you.
Website Analytics
To improve your experience on our site, we use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however if you do this, you may not be able to use the full functionality of this website.
Our website may contain links to other websites. We are not responsible for the privacy practices of any other site and they may have a different privacy policy.
Our website uses a range of analytics services which send website traffic data to servers offshore. These services do not identify individual users or associate your IP address with any other data held by the company for other purposes. We use reports provided by analytics providers to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you for the purposes set out above. You can opt out of analytics if you disable or refuse the cookie or disable JavaScript.
Our Obligations
The MVC website is bound by the Privacy Act 1988 (Cth), including the Australian Privacy Principles.